Returns & Exchanges
At Howler Bike Park, we want to ensure you are fully equipped for your next ride; if your gear isn't a perfect fit, you can return or exchange items within 30 days of purchase. All returned products must be in original, unused condition with tags attached to qualify for a full refund.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing